Divine Floor Cleaning

• Question:  “How soon can I use my carpets after you clean them?”  
• ANSWER: The average drying time utilizing; our ‘state of the art’ method is approximately 1-2 hours. Please keep in mind that many factors play a role here—HUMIDITY, FIBER TYPE, AND DEGREE OF TREATMENT involved in the cleaning process, etc. We pile brush all carpet after cleaning and recommend you stay off of any damp carpet while drying. If you must walk on freshly cleaned carpet, please do not wear shoes without the booties provided. You may also (depending on installation) notice some waves in the carpet immediately after cleaning. This condition is known as buckling and will correct itself as the carpet dries.

• QUESTION:  “How often should I have my carpets/upholstery professionally cleaned?”
• ANSWER:  Carpet cleaning frequency will depend on the usage of the particular room or piece of furniture. Carpets are a lot like automobile tires—some wear out faster than others, depending on how they are used and cared for.  Today, while soil removal and appearance are still a primary concern, cleaning for health is also a major factor.  Carpets are like sinks—the soil and bacteria levels continue to rise until drained (cleaned).  We recommend either quarterly or semi-annual cleaning for more heavily used rooms/areas (family rooms, stairs, halls). Yearly cleaning is normally satisfactory for lesser-used rooms (bedrooms, spare rooms)

• QUESTION:   “After you clean my carpets, will they re-soil more quickly?”
• ANSWER: With our state of the art extraction systems, we completely rinse out all remaining residue, either from household ‘do it yourself’ cleaning agents or detergents left behind by companies using outdated methods, such as shampooing. We suggest you have your fine carpet and furniture treated with our protector. 

• QUESTION: “Can you guarantee that you will remove all of my stains?”
• ANSWER: We at Divine Floor Cleaning guarantee you, our valued client, the most thorough and professional job available. Our state of the art equipment, coupled with our extensive training, will still not be able to remove certain ‘stains’. Depending on the nature of the spill, some stains may indeed be permanent. We will conduct a pre-cleaning inspection with you and evaluate existing conditions at that time.

•  QUESTION:  “How can I best care for my carpets/upholstery  between cleanings?”
• ANSWER: Regular vacuuming and quick spot and spill treatment can keep your carpets and furniture looking their best between professional cleanings. We encourage our valued customers to phone us BEFORE attempting to remove a questionable stain. We will be more than happy to offer our assistance over the phone.
• QUESTION: “What other services does your company offer?”
• ANSWER: We offer upholstery cleaning, oriental & area rug cleaning, carpet repairs, tile & grout cleaning and mattress cleaning. We also provide red dye and spot removal services, as well as emergency water damage restoration.

Visit our Blog to Discover...

• The 6 common misconceptions about carpet cleaning.
• 4 steps to a healthy and clean carpet.
• Six mistakes to avoid when choosing a carpet cleaner

Visit our Blog today

or Call

205-223-3671

To schedule an appointment

Hours of operation :

Mon. -Fri. : 7am-8pm

Sat: 6am-6pm

Closed on Sunday and all major holidays.